Privacy Policy

1. Introduction

kultenhof Games ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kultenhof.com and use our free social casino games.

This policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the United Kingdom.

2. Information We Collect

2.1 Information You Provide

• Age verification confirmation (18+ requirement)
• Game preferences and settings
• Reviews and feedback you submit
• Communication preferences

2.2 Information Automatically Collected

• IP address and location data
• Browser type and version
• Device information (type, operating system)
• Pages visited and time spent on site
• Game statistics and performance data
• Cookies and similar tracking technologies

2.3 Information We Do NOT Collect

• Real names or personal identification
• Financial information or payment details
• Contact information (email, phone, address)
• Sensitive personal data

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide and maintain our free gaming services
• Age Verification: To ensure compliance with 18+ age requirements
• Game Improvement: To analyze gameplay patterns and improve user experience
• Technical Support: To troubleshoot issues and provide technical assistance
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud, abuse, and security threats

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

• Legitimate Interest: For website functionality, security, and service improvement
• Legal Obligation: For age verification and compliance with gambling regulations
• Consent: For optional features like cookies and analytics (where applicable)

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in website operations
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

6. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy:

• Game Data: Retained for the duration of your use of our services
• Analytics Data: Retained for up to 2 years for service improvement
• Age Verification: Retained as required by law (typically 5 years)
• Legal Records: Retained as required by applicable laws

7. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us using the information provided in Section 12.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how you use our site
• Preference Cookies: Remember your settings and preferences
• Game Cookies: Maintain your game progress and statistics

You can control cookies through your browser settings. For more information, see our Cookie Policy.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

10. International Data Transfers

Your data is primarily processed within the United Kingdom and European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules
• Certification schemes

11. Children's Privacy

Our services are strictly for users aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

12. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

14. Governing Law

This Privacy Policy is governed by the laws of England and Wales. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts of England and Wales.